Frequently Asked Questions

  • Our pricing model is based on the project scope and therefore agreed deliverables, but this will always back into a day rate, so you can see where the time and effort is going.

  • No, absolutely not. We want to work with you for an extended period of time, because this is where the best work and relationships happen, but it’s always about your objectives and resources.

  • We have worked in marketing and B2B for a collective 40 years. We like to think we know it inside out, but it’s always evolving and that’s why we love it.

  • Our deliverables for you will always be linked to your objectives. Those objectives will be SMART and we will agree on the KPIs before commencement. Therefore, the results will be entirely in-line with your objectives and expectations.

  • This is all about your objectives, but our input would last for 1 month, minimum. We will do our best work though when you see us as an extension of your business, working with you indefinitely.

  • We don’t actively promote this as we see every client as unique, and therefore unique challenges that need unique proposals.  However, if we see economies for both of us in the proposal service delivery, then we will present this to you.

  • It’s not our primary service but we can do if the project requires. We work closely with a roster of trusted design and development houses, but we would always manage this directly for you, as the client.

  • Yes, the story and results are not complete without evidence to support it. We use a series of bespoke reports, off-the-shelf dashboards and web analytics to demonstrate the results, but we would always agree these with you before commencement, so that you are comfortable with the transparency.